 |
Payment
PayPal is my preferred method of payment. It is easy, secure, and a PayPal account is not required in order to complete a transaction.
If you are paying by money order/check
I expect payment for an item within 7 days unless otherwise discussed. After 7days with no contact or payment I will re-list the item.
Shipping
Items are shipped within 48HOURS after payment is received and cleared unless a holiday or Sunday. All domestic orders are shipped first class via USPS I will add insurance based upon my discretion or customer request. Should you request insurance you will be responsible for paying the cost. International orders are shipped USPS first class and the rates are determined on a per case basis. For international customers:
International orders are welcome! Your item(s) will be shipped via USPS First Class International and usually arrive within 1 to 3 weeks after being sent. However, it s possible your package may take up to 4 to 6 weeks to arrive. The post office does not offer insurance or tracking for this shipping method. If you would like to purchase insurance with expedited shipping please contact me for pricing.
Orders shipped outside of the US may be subject to additional customs fees or taxes. Customers are responsible for any additional charges imposed by the destination country.
Your order will be shipped to the address you provided ecrater during checkout.
If you are purchasing a gift, let me know and I’ll be sure to omit pricing information and include a personalized note if you wish.
Refunds and Exchanges
100% money back guarantee. If you are dissatisfied with your item for any reason, you may return it for a full refund within 14 days of receiving your item
* NO refund on the shipping & handling fees.
* All items must be returned in original condition, unaltered, unworn and in the original packaging.
REPAIRS & ALTERATIONS
I want you to be happy with your purchase so I am
happy to adjust any piece purchased from soul one within 30 days of purchase. This service is free of charge but customer must pay all shipping costs.
Additional Policies and FAQs
CUSTOM WORK
I love to do custom creations,I welcome them!
There is no refunds on custom items.
|
